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X-Lab Inc. / Core Systems

XLab — Development of WebinarBase, an All-in-One Automated Webinar Platform

Webinars held:8,000+
#PHP Laravel#Vue.js#WebRTC#MySQL#Elasticsearch#AWS (CloudFront)
XLab — Development of WebinarBase, an All-in-One Automated Webinar Platform

Challenge

In webinar operations, the functions needed—landing page creation, email distribution, customer management, and more—were fragmented across multiple tools, making operations inefficient and dependent on specific individuals. The client needed an integrated platform that even a small team or a first-time operator could run reliably.

Solution & Team

We built "WebinarBase," an all-in-one webinar platform that automates sales, marketing, and recruitment activities, entirely from scratch. It brings live, recorded, and simulated-live streaming, dedicated URL issuance, SMS and email reminders, form creation, customer management, email and LINE marketing, and an analytics dashboard together into a single screen. Miichisoft has handled everything end-to-end—from consulting through design, development, testing, and maintenance—and continues to support ongoing feature expansion under a Lab-type engagement.

Team: A core team of 6 (1 BrSE / 1 PM / 2 senior developers / 1 mid-level developer / 1 QA), supplemented by a flexible team that scales up or down depending on the development phase and workload. We have flexibly adjusted the team structure while providing long-term, continuous support (approximately 170 person-months of cumulative effort to date).
Period: Since 2023, ongoing (currently in the operation and maintenance phase)
Engagement: Lab-type (dedicated team)

Tech Stack

PHP Laravel / Vue.js / WebRTC / MySQL / Elasticsearch / AWS (CloudFront)

About the Client

XLab Inc. (Kita-ku, Osaka; founded in 2012) operates a digital marketing business and the SeminarBase (WebinarBase) business. Built on its strength of "turning information into results," the company has grown its business around webinar-driven lead generation and marketing automation.

Results

8,000+
Webinars held
※ Miichisoft PRTimes 2025-12-19
200% growth vs. previous
Customer growth (quarter-over-quarter)
※ Miichisoft PRTimes 2025-12-19
61% reduction vs. previous operations
Operating time
※ Miichisoft PRTimes 2025-12-19
1,000+
Concurrent viewers
※ Miichisoft performance data (disclosure permitted 2026-06-27)
99.7%
Uptime
※ Miichisoft performance data (disclosure permitted 2026-06-27)

Screens

Customer Voice

「At first, we thought cultural and language differences between Japan and Vietnam might become an issue, but the team overcame all of those concerns, and we are extremely satisfied with how sincerely they engage with the client.」

X-Lab Inc.

* Figures are provided by the client or based on public information and summarized by Miichisoft. Results are not guaranteed.

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