Personal Information Protection Policy
Miichisoft, Inc. (hereinafter, "the Company") recognizes that the proper management and protection of customers' personal information is a critical responsibility. To fulfill this responsibility, the Company has established the following Personal Information Protection Policy as a standard of conduct to be observed by all employees, and is committed to ensuring full compliance.- 1. The Company complies with laws relating to personal information, guidelines established by the government, ordinances, and other applicable norms.
- 2. The Company handles personal information only within the scope of the purposes of use established in advance, and does not use personal information beyond the scope of such purposes.
- 3. When outsourcing the whole or part of the handling of personal information, the Company obligates the outsourcing party in writing to properly manage such personal information, and exercises appropriate supervision.
- 4. Except where the consent of the individual concerned has been obtained or where required by law, the Company does not provide personal information to third parties.
- 5. The Company implements measures to prevent and correct leakage, loss, destruction, and falsification of personal information.
- 6. The Company responds sincerely and promptly to opinions, complaints, and inquiries from individuals regarding the handling of their personal information.
- 7. The Company continuously improves its management system for the protection of personal information.
Handling of Personal Information by the Company
1. Purposes of Use of Personal Information
- To propose and provide the Company's services
- To provide information about events, etc. in which the Company participates
- To manage contracts, etc. in connection with the Company's transactions
- For business communications and to provide support to customers
- For marketing and statistical purposes, including advertising and improvement of the Company's services
- To respond to inquiries and comments from customers
2. Personal Information Protection Manager
Chief of the Information Security Quality Management Committee3. Joint Use of Personal Information
The Company conducts business involving cross-border business processes, management organizations, and technical systems. We organically combine the management resources held by each of our entities in order to enhance overall corporate value. For this purpose, within the scope of the purposes of use of personal information described above, we may jointly use customers' personal data among the Company's entities. In carrying out such joint use, each entity maintains a comparable management system and strives for strict management and supervision. We ask for your understanding in this regard.4. Provision of Personal Information to Third Parties
The Company will not provide customers' personal information to third parties except in the following cases.
- Where the customer has given prior explicit consent
- Where, to the extent necessary to achieve the purpose of use, the Company outsources the whole or part of the handling of personal information to an affiliated company or partner ※In such cases, the Company obligates the outsourcing party in writing to properly manage the personal information and exercises appropriate supervision over the outsourcing party.
- Where necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual concerned
- Where it is necessary to cooperate with a national or local government agency, or a party entrusted by such an agency, in carrying out affairs prescribed by law, and it is difficult to obtain the consent of the individual concerned
- Where required by law
5. Security Measures for the Protection of Personal Information
To ensure that personal information is handled safely and appropriately, the Company maintains a management system compliant with the "Information Security Management System Requirements" (ISO27001), and strives to prevent leakage, loss, destruction, and falsification of personal information through ongoing education of every employee. In addition, the Company regularly confirms the security measures necessary to protect personal information and conducts internal audits, and in the event any deficiency is found, promptly works to detect it, investigate its cause, implement corrective measures, and prevent recurrence.6. Inquiries Regarding the Handling of Personal Information
For questions or complaints regarding the Company's handling of specific personal information, etc., please contact the "Personal Information Contact Desk" below. We will respond promptly and without delay. Contact for inquiries regarding the handling of personal information The Company's Personal Information Contact Desk Personal Information Protection Manager (Chief of the Information Security Quality Management Committee) Email: contact@miichisoft.comNotice on External Transmission (Use of Cookies)
To analyze and improve how this site is used, the Company uses the external services listed below and may transmit users' device information (cookie identifiers, IP addresses, browsing history, etc.) externally. This disclosure is made in accordance with Japan's amended Telecommunications Business Act (External Transmission Rules). Measurement is performed only if you select "Accept" on the cookie banner; it is not performed if you select "Decline" or make no selection. You can change your choice at any time via "Cookie settings" in the footer.
Google Analytics 4 (provider: Google LLC)
- Information transmitted: cookie identifiers, IP address, URL of the page viewed, referrer, device/browser information, etc.
- Purpose: analysis of site traffic, site improvement
- Opt-out: select "Decline" on the cookie banner, or use the "Google Analytics Opt-out Browser Add-on" provided by Google
- Google Privacy Policy: https://policies.google.com/privacy
Microsoft Clarity (provider: Microsoft Corporation)
- Information transmitted: cookie identifiers, in-page interactions (clicks, scrolls, etc.), IP address, device/browser information, etc.
- Purpose: analysis of in-page behavior (heatmaps, session replay), UI/UX improvement
- Opt-out: select "Decline" on the cookie banner
- Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement
Miichisoft, Inc. (Hanoi Head Office / Tokyo)