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via SoftBank Corp. / End user: Osaka Convention & Tourism Bureau / Tourism

Development of an AR Commemorative Photo Feature for the Tourism App "Discover OSAKA" (Hello Kitty XR Experience)

Supported spots for commemorative photos with Hello Kitty:13 locations across Osaka Prefecture (Osaka Castle, Umeda Sky Building Floating Garden Observatory, etc.)
#Flutter#Kotlin#Niantic Lightship ARDK#ARKit#AWS
Development of an AR Commemorative Photo Feature for the Tourism App "Discover OSAKA" (Hello Kitty XR Experience)

Challenge

The tourism board wanted to offer new experiential value that would encourage visitors to tour a variety of tourist spots across the prefecture and turn the visit itself into a lasting "memory."

  • Providing tourist information alone offered a weak incentive for users to keep opening the app and actually visit the sites in person.
  • The board wanted to leverage the IP of a popular character to offer an AR experience (commemorative photos) that could only be had on-site, driving visits, touring, and social media sharing in one continuous flow.
  • It was necessary to reliably implement, at stable quality, AR that overlays a character onto real space through the smartphone camera, along with decorative accessories, beauty filters, and social media sharing.

Solution & Team

Miichisoft handled the "AR commemorative photo" feature built into the tourism app end-to-end, from consulting and basic design through development, testing (unit / integration / system), and maintenance. We implemented the full experience that lets users visit a location and create memories together with the character.

  • Spot check-in: Confirms a visit to a supported tourist spot and unlocks the AR photo feature
  • AR camera: Overlays a popular character onto real space through the smartphone camera
  • Commemorative photo & save: Saves photos with AR elements and filters applied to the device
  • AR accessories: Adds character-style accessories (hats, ribbons, masks, etc.) to photos
  • Beauty filter: Applies a beautifying effect to the face in the camera feed
  • SNS sharing: Direct sharing to major social networks such as Facebook, X, and Instagram

The mobile app was developed in Flutter/Kotlin, using Niantic Lightship (ARDK) / ARKit for the AR experience, with AWS as the infrastructure. By taking ownership from basic design through integration and system testing, we ensured the display quality, usability, and stability required for an app handling licensed IP.

Team: BrSE: 1 · Development: 3 · QC: 1 (5 total)
Period: October 2024 – March 2025
Engagement: Project-based

Tech Stack

Flutter / Kotlin / Niantic Lightship ARDK / ARKit / AWS

About the Client

The end user is a tourism board (DMO) responsible for tourism promotion and inbound visitor attraction in the Osaka area. Aiming to give domestic and international travelers a "stress-free, comfortable touring experience," the organization is pursuing tourism DX by integrating tourist information search, facility reservations, and payments into a single app. As one of its core initiatives, the tourism board planned a feature offering an AR (augmented reality) experience in collaboration with a globally popular character, encouraging visitors to tour spots across the prefecture, create memories of their visit, and spontaneously share their experience on social media. This project, carried out under a development structure via a major telecom carrier, covered this "AR commemorative photo" feature.

Results

13 locations across Osaka Prefecture (Osaka Castle, Umeda Sky Building Floating Garden Observatory, etc.)
Supported spots for commemorative photos with Hello Kitty
※ Kanko Keizai Shimbun, 2025 (public) / osaka-info.jp official
Implemented the full flow from check-in → AR camera → commemorative photo → AR accessories / beauty filter → SNS sharing
Scope of the AR photo experience
※ Internal results form / SoftBank Business Blog, 202504 (public)
Approximately 72,000 downloads (as of May 2025)
Cumulative app downloads (entire app)
※ Kanko Keizai Shimbun, 2025, "72,000 people had downloaded it by May" (public; figure for the app overall)
4.4★ (17 reviews)
App Store rating (entire app)
※ App Store id6446817361 (retrieved 2026-06; figure for the app overall)

Screens

* Figures are provided by the client or based on public information and summarized by Miichisoft. Results are not guaranteed.

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