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MyDear Inc. / Retail & Distribution

Mydear — Development of a B2B Ordering EC Site (Web Order) for Beauty Products

User and warehouse management workload:Manual work via LINE, fax, and phone → reduced by up to 60%
#PHP#EC-CUBE#MySQL#AWS (EC2 / RDS)
Mydear — Development of a B2B Ordering EC Site (Web Order) for Beauty Products

Challenge

At Mydear, ordering of products for more than 2,400 hair salons was handled through analog means such as LINE, fax, and phone calls. Consolidating orders and managing inventory and warehouse operations required a large amount of effort, and was prone to transcription errors and extra confirmation work. With a large number of brands and products handled, the company needed a system that would let salons place orders quickly and accurately, while streamlining internal order-taking and warehouse operations.

Solution & Team

Miichisoft built the B2B ordering EC site "Mydear Business" on AWS. It supports instant product lookup via barcode (JAN code) scanning, reordering from order history, favorite-item management, and multiple payment methods including credit card, bank transfer, and QR payment, as well as point rewards. On the administrative side, it provides CSV import/export for user and product master data, tracking and statistical output of purchase history, and defect-item logging — all functions that support order-taking and warehouse operations. We provided end-to-end support from consulting, basic design, detailed design, and UI/UX through development, various types of testing, and production operation and maintenance, and continue to make ongoing improvements.

Team: A Miichisoft development team of about 6 members handled everything end-to-end, from consulting and design to development, various types of testing, production operation, and maintenance. Initial development took about 5 months, totaling roughly 30 person-months (including the initial build plus subsequent spec changes and improvements).
Period: Since 2022 (initial development took about 5 months; operation and maintenance ongoing since)
Engagement: Project-based

Tech Stack

PHP / EC-CUBE / MySQL / AWS (EC2 / RDS)

About the Client

Mydear Co., Ltd. (headquartered in Midori-ku, Saitama City, Saitama Prefecture; founded in 1993; President: Tomoharu Ota) is a beauty-product dealer (beauty trading company) that supplies products to hair salons. It does business with more than 2,400 hair salons, mainly across Tokyo, Saitama, and Chiba, and handles more than 60 brands, including Arimino, Hoyu, Shiseido Professional, and Takara Belmont. Through the introduction of new products, proposals for new service menus, staff training courses, and management information, the company supports salons in strengthening and sustaining their business.

Results

Manual work via LINE, fax, and phone → reduced by up to 60%
User and warehouse management workload
※ miichisoft.com/mydear-order-management (public)
Analog (phone, fax, LINE) → digital ordering via barcode (JAN code) scanning
Ordering process
※ miichisoft.com/mydear-order-management, platform/desktop-app (public)

Screens

* Figures are provided by the client or based on public information and summarized by Miichisoft. Results are not guaranteed.

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