On November 29th, Miichisoft organized an engaging and insightful internal seminar titled BrSE – Bridging the Gap Between the Development Team and Customers. Mr. Nguyen Huu Long, Miichisoft’s Account Manager, hosted the event, with participation from BrSE (Bridge Software Engineer) team members. The seminar was a great opportunity for BrSE members in Miichisoft to gain in-depth knowledge and develop advanced skills to excel in their pivotal role of connecting development teams with clients.
A dynamic debate: Exploring diverse perspectives
The seminar included an exciting debate where teams worked on real-world situations involving communication problems between BrSEs, development teams, and clients. This activity provided a dynamic platform for sharing ideas and learning more about the challenges of communication in software development.
The debate focused on common issues like unclear requirements, cultural differences, and conflicting priorities. Each team showcased their critical thinking and creativity by analyzing the scenarios and proposing effective solutions. The lively discussions highlighted the importance of seamless communication and the value of collaboration and problem-solving skills in overcoming these challenges.
How can BrSE bridge the gap between the development team and customers?
After the debate, attendees learned valuable insights from Mr. Nguyen Huu Long, who shared his knowledge about the important role of BrSEs as intermediaries. He highlighted key principles and best practices that BrSEs should follow to ensure smooth communication and understanding between development teams and customers.
Mr. Long compared BrSEs to “air conditioners,” balancing and harmonizing the often different needs of production teams and clients. Using real-life examples, he showed how BrSEs can manage expectations, solve conflicts, and build mutual understanding, helping projects succeed.
Conclusion
The seminar not only created a space for meaningful discussions but also provided useful knowledge that participants could apply in their daily work. By analyzing case studies, learning about best practices, and working together to solve problems, the BrSE team gained practical tools to improve their performance.
At Miichisoft, we are committed to enhancing a culture of continuous learning and professional development. Events like this seminar highlight our dedication to investing in our people, ensuring they are well-equipped to navigate the complexities of their roles.
We sincerely thank Mr. Nguyen Huu Long for his valuable insights and all the participants who made the seminar a success. Together, we continue to strengthen the connections between us and our clients, driving success and innovation in every project.
Stay tuned for more updates on our initiatives and activities as we continue to grow and excel as a team!
