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FAQs

Find answers to common questions about Miichisoft’s services, processes, and solutions 

FAQs

We will answer frequently asked questions from our customers.

  • 1. What is Offshore Development?
    • Offshore development is outsourcing system development work to overseas development companies or subsidiaries. Since labor costs account for a large portion of development costs, outsourcing to overseas locations, where labor costs are lower than in Japan, can be expected to reduce costs. Recently, the use of this service has also increased to secure development resources against the backdrop of a shortage of IT engineers in Japan. In this case, it is not only about cost reduction but also about ❝global sourcing❞ to secure the best resources globally regarding technical capabilities, development systems, and other perspectives.
  • 2. I am using offshore development for the first time, will it work?
    • When using offshore development for the first time, we think there are various concerns.
      For example, whether you can communicate well, whether quality and delivery are kept, whether development costs are high, etc. 30% of Miichisoft ’s staff have work experience in Japan, and some are Japanese, so you can rest assured about communication. With over 100 successful developments and 200 staff, we can guarantee high-quality and on-time delivery. Compared to domestic products, the quality is the same, the speed is faster than usual, and the cost can be reduced by about 30% - 50%.
  • 3. Who should use Offshore Development?
    • You should use Offshore Development if your business is experiencing 1 of these 4 problems:

      - When your business does not have enough development resources, and you have difficulty recruiting IT personnel.
      - When your business wants to reduce development costs but the domestic development costs are too high.
      - When your business wants to develop its business abroad and wants a technology partner to accompany it.
      - When businesses want to quickly develop products that domestic enterprises cannot meet the speed and rapid growth in size of the development team.

      The Offshore Development service at Miichisoft will help you optimize costs and personnel, consult, provide the best technology solutions, and bring satisfaction and assurance to you.
  • 4. Who is Bridge SE (BrSE)? What do they do?
    • Bridge SE (BrSE) is a human resource connecting Japanese clients and software engineers in Vietnam. They act as a bridge to bring the project to development following the requirements and wishes of the clients. In most cases, they have a Japanese level of N2 or higher. At Miichisoft, the BrSE team has up to 30% of employees who have lived and worked in Japan, we ensure that we can easily understand the wishes of our clients, and effectively manage projects with them.
  • 5. Which stage I can use Offshore Development?
    • You can use Offshore from any stage of the project.
      In the past, when talking about pure offshore, people would think of the development stage (programming／coding) onwards. However, recently, because the proficiency of Vietnamese human resources has increased quite high along with the increasing demand for the design of clients, it requires higher and more comprehensive service provision. In addition to the development team, we have built a Consulting team (including members in Vietnam and Japan) to be able to provide clients with a one-stop service (full-service) reciprocal from the consulting, and designing stages to developing, operating, and maintaining stages.
  • 6. Can I order project development as soon as the requirements are not so clear and specific?
    • Totally possible. At Miichisoft, we have a team of BAs (business analytics) and consultants who understand the business and technology well and are available to advise and work with clients to create the most detailed and complete requirements description. From there the development team can easily build and develop the project efficiently.
  • 1. Is it possible to correspond in Japanese?
    • 30% of Miichisoft’s staff have work experience in Japan, and some are Japanese, so you can rest assured when it comes to communication.In addition, our Japanese subsidiary, Miichisoft Japan, is located in Tokyo and has 20 staff members. It is also possible to come directly to the client and have a face-to-face consultation.
  • 2. How is the Japanese communication ability of Miichisoft’s employee?
    • 30% of our employees can communicate in Japanese. Miichisoft also has an office in Japan with more than 20 employees, with N1 and N2 Japanese proficiency, who are key personnel who can effectively bridge the gap between clients and the development team.
  • 3. How will we communicate in the project?
    • We will communicate crucial documents via Email and exchange other information during the project process using Miichisoft’s internal chat channel to ensure confidentiality. You can also use some common chat channels such as Slack, Chatwork, Google, etc if you want to ensure the project’s security. If you have a request about using another communication channel, we can discuss it to finalize the plan.
  • 4. Does Miichisoft use any communication languages other than Japanese?
    • In addition to Japanese, Miichisoft’s employees can use English and Vietnamese languages.
  • 5. What communication software does Miichisoft usually use?
    • Commonly used Miichisoft communication software are Gmail, and Rocket. chat, Chatwork, Google chat, Slack.
  • 6. How will we exchange documents?
    • We exchange documents through Google Drive, Microsoft Teams, or other channels required by the clients.
  • 7. If I choose Miichisoft’s Offshore service, will there be Japanese support and involvement in the project?
    • Miichisoft owns a team of Japanese consultants. Depending on the requirements of the clients, we can assign Japanese people to support the project to ensure peace of mind in terms of communication and quality.
  • 8. Will Miichisoft monitor and handle issues if there are any problems with my project?
    • In addition to the project development team that is always ready to handle problems, at Miichisoft we also have teams to support and follow including:
      1. Sales team who is always ready to listen, receive feedback, and support troubleshooting
      2. Team solutions consisting of talented engineers will always be available to support technical problems
      3. Team PMO who will always follow the situation and give timely instructions for the project
      4. Team Miichisoft Japan will always be ready to go directly to clients to handle problems.

      We have a standard of troubleshooting, ensure the fastest response time and always respond within 1 hour of receiving the report.
  • 9. Can Miichisoft send software engineers in Vietnam to work onsite in Japan?
    • Miichisoft can bring Vietnamese software engineers onsite in Japan depending on the needs of clients. In addition, depending on the team structure and the qualifications of the software engineers, Miichisoft will discuss with the clients how to bring the team structure to the onsite type, to achieve the client’s goals and maximize and optimize project development time and costs.
  • 1. What is the process of connecting and working with Miichisoft to receive our problem?
    • First, the Sales team will be the one to work directly with the clients to listen and receive the clients’ problem requests. Then, we will work with the Presale team to analyze the problem together and come up with a project to solve the clients’ problems.
      After internally agreeing on how to solve the problem, Miichisoft and the clients will have a meeting for Miichisoft to present the project to the clients.
  • 2. How does Miichisoft implement an offshore development project?
    • Offshore projects are implemented as follows: the Japanese side will work directly with clients through IT Consulting or BrSe onsite in Japan, or BrSE in Vietnam to analyze requirements and make design documents. After making the design document, it will go to the development and testing phase. At the same time, the project manager will also make a detailed schedule, analyze the project’s risks, and take countermeasures. Before starting the project, there will be a kickoff meeting to discuss how to work, information exchange channels and timelines, and periodic meetings for the two sides to coordinate smoothly.
  • 3. What project development models does Miichisoft have?
    • Miichisoft has project development models: Project Base and Labo, PoC, and operation.
      - Project Base is a project that is pre-priced at the beginning based on time, quantity, and human resources. Suitable for projects having clearly documented and developed in 6 months or less.

      - Project Labo is the work of hiring a team of personnel for a certain period of time to develop and operate a software project. The entire Labo engineer team will be managed and coordinated by the clients during the contract period. Suitable for projects where the clients need a team of engineers to accumulate know-how, develop for a long time, and direct client quality control.

      - PoC is a type of development project that tests the technicality or business model, not focusing on the high perfection of the product. It is usually applied to problems with high technical content.

      - Operation is a type of project that ensures stable operation of the project after release. It is usually applied to the next phases of Miichisoft release products.
  • 4. At which stage will Miichisoft’s QA team participate in the project?
    • The QA team joins in after the design documentation is complete to start testing and writing test documentation. The QA team also participates in testing with completed project functions to speed up the development and quality of the project.
  • 5. How does Miichisoft control the project progress and development process?
    • Miichisoft controls project progress and project development through the OpenProject tool. Schedules, progress, and tasks will be managed on it.
      There Miichisoft can observe the amount of work, the overall progress of the project, the time deviation, potential risks, and management quality assessment.
      We hold PDCA sessions every two weeks to get feedback and review the project to avoid problems. If the project has a problem, the team will quickly meet and come up with a solution to solve it immediately.
  • 6. Can Miichisoft do the UI／UX design for the project?
    • Miichisoft can take care of UI／UX design for clients’ web
  • 7. Does Miichisoft have a warranty and maintenance policy?
    • Miichisoft has a warranty and maintenance policy. For Projectbase projects, Miichisoft will offer 1-year free warranty for bugs during programming. In addition, Miichisoft also has contracts to maintain and operate the system periodically if required by clients.
  • 1. Can I receive an estimate and project demo?
    • Yes. After the process of discussing with the clients to clarify the needs and problems of the client, we will provide a quote and a proposal for each specific problem of the client. Depending on each project, Miichisoft will also prepare a demo to present to clients in Approaching sessions.
  • 2. Can I directly communicate with a sales representative in Japan?
    • Yes. Miichisoft has an office in Tokyo, Japan with more than 20 employees. When receiving the client’s problem, we can completely go to the client’s office to meet face-to-face and discuss the project.
  • 3. Can Miichisoft create project specifications?
    • Totally possible. Miichisoft owns a consulting team of Japanese people with more than 20 years of consulting experience, we can accompany clients to come up with ideas and create specifications for projects.
  • 4. Can Miichisoft develop games?
    • Miichisoft can develop mobile games using Unity.
  • 5. Can Miichisoft develop an E-commerce platform?
    • We have done many EC projects on frameworks like EC-Cube, Shopify. Therefore, customers can completely believe in the success of the project.
  • 6. Can Miichisoft develop websites?
    • Totally possible. We provide website development and construction services and have successfully developed more than 100 projects both in Vietnam and Japan with diverse languages and fields. You can refer to the web development service `a href=en+web-development`here`a`.
  • 7. Can Miichisoft develop a Business system (SaaS)?
    • Yes. Up to now, Miichisoft has been working with many SaaS customers. As a ❝Technology Companion❞ to help customers focus on their core business, Miichisoft provides LASS - Labo as a service that can flexibly adjust the team according to each stage of the product. You can refer to our LAAS service `a href=en+laas`here`a`.
  • 8. Can I place an order for design services?
    • Yes. We have a team of professional designers who can design UX／UI for projects that meet customer requirements.
  • 9. Can I place an order for small and simple development projects?
    • Miichisoft does not accept too small-scale projects. However, with the attitude of cooperation and development, Miichisoft can accept the first projects of customers as a Small Try (PoC contract form) to increase the trust between the two parties about the capacity and project operation methods.
  • 10. Can I place an order for developing mobile applications?
    • Totally possible. This is one of the strengths of Miichisoft. We have successfully developed many mobile applications in many different fields. You can refer to our services and achievements in mobile development service `a href=en+offshore-service-mobile-development`here`a`.
  • 11. Can Miichisoft develop VR applications?
    • Absolutely possible.
      Miichisoft has many years of experience in VR／AR development, especially in tourism and marketing tech. In addition, Miichisoft is collaborating with a partner specializing in AR／VR development that has worked with many famous brands such as Louis Vuitton, Habour City, and more. We can not only provide technical expertise but also bring creative and meaningful ideas, brand strategies, and storytelling to our customers’ projects.
  • 12. Can Miichisoft publish the application to the Apple Store ／ Google Play?
    • Absolutely possible. Miichisoft will support to publish the application developed by Miichisoft on Apple Store ／ CH Play for customers upon request.
  • 13. Can Miichisoft develop using existing domains／solutions?
    • After 5 years of system development, along with the development of technology and the efforts of the Solution department, Miichisoft has its own package solutions for use in customer projects. Depending on the requirements and fields, we can provide suitable domains／solutions.
  • 14. Can I place an order specifically for maintaining an existing project?
    • Currently, Miichisoft has mainly been maintaining the projects that it has developed. However, Miichisoft is also very welcome to exchange projects for maintenance with customers.
  • 15. Can Miichisoft carry out the project from ideation, research to development?
    • Certainly. At Miichisoft, we have a team of business analytics experts and consultants who understand both the business and technology aspects, as well as a team of Japanese consultants with over 20 years of experience and partners in many fields. We provide a One Stop Service, which means we can advise customers and work with them to carry out projects from ideation, design, development, operation, and maintenance.
  • 1. Does Miichisoft’s development team have extensive experience and expertise in technology?
    • Miichisoft is proud to have a high-quality workforce, with up to 70% of employees graduating from leading IT universities in Vietnam such as Bách Khoa and the National University of Hanoi. Currently, Miichisoft has over 10 employees with AWS certifications, and 50% of testers hold ISTQB certifications. Additionally, Miichisoft has successfully developed over 100 projects in various fields and new technologies. Customers can fully trust Miichisoft’s technical capabilities and development experience.
  • 2. Has Miichisoft encountered any quality assurance issues?
    • Miichisoft owns the ISO 9001 certification, which is an international standard for quality management systems since 2020, and maintains it until now. Moreover, Miichisoft also has the ISTQB Gold Partner certification, ensuring the best quality of project’s release.
  • 3. Has Miichisoft encountered any security issues in ensuring project confidentiality?
    • Miichisoft owns the ISO 27001 certification, which is an international standard that provides requirements for an Information Security Management System (ISMS) to continuously provide confidentiality, integrity, and availability of information as well as compliance with laws. Besides, all Miichisoft employees are trained, and they sign a commitment to ensure security when entering the company. Therefore, customers can be 100% confident about project security.
  • 4. On which Vietnam’s public holidays does Miichisoft not work?
    • - New Year’s Day (Gregorian calendar): 1 day (January 1st);
      - Lunar New Year: 5 days;
      - Reunification Day (April 30th in the Gregorian calendar): 1 day;
      - International Worker’s Day (May 1st in the Gregorian calendar): 1 day;
      - National Day: 2 days (September 2nd in the Gregorian calendar and one adjacent day);
      - Hung Kings Commemoration Day: 1 day (the 10th day of the third lunar month).
      During these holidays, Miichisoft Japan will not follow the official holiday schedule of the Vietnamese government. The above dates are tentative, and the official holiday schedule will be announced by Miichisoft to customers for each event.
  • 5. What is the time difference between Vietnam and Japan?
    • There is a 2-hour time difference between Vietnam’s ICT and Japan’s JST. Japan is 2 hours ahead of Vietnam.

      For example, the working hours of Miichisoft Vietnam’s headquarters are from 8:30 VNT = 10:30 JPT. However, the working hours of the Miichisoft Japan branch are 30 minutes earlier than the Miichisoft Vietnam headquarters, at 10:00 JPT.

      - Miichisoft Vietnam: 8:30 VNT - 17:30 VNT (10:30 JPT - 19:30 JPT)
      - Miichisoft Japan: 10:00 JPT - 19:00 JPT
  • 6. How much do I need to use offshore?
    • The cost of using offshore services will depend on the scale and complexity of the project. However, as a general rule, setting up a team equivalent to 10 Japanese members would require 1 member from Japan and 10 offshore members. We can save up to nearly 50% on costs this way. The larger the team scale, the higher the cost savings. You can refer to the cost comparison table below. If you need a detailed quote for your project, please contact Miichisoft immediately for consultation.
  • 1. What is Offshore Development?
    • Offshore development is outsourcing system development work to overseas development companies or subsidiaries. Since labor costs account for a large portion of development costs, outsourcing to overseas locations, where labor costs are lower than in Japan, can be expected to reduce costs. Recently, the use of this service has also increased to secure development resources against the backdrop of a shortage of IT engineers in Japan. In this case, it is not only about cost reduction but also about ❝global sourcing❞ to secure the best resources globally regarding technical capabilities, development systems, and other perspectives.
  • 2. I am using offshore development for the first time, will it work?
    • When using offshore development for the first time, we think there are various concerns.
      For example, whether you can communicate well, whether quality and delivery are kept, whether development costs are high, etc. 30% of Miichisoft ’s staff have work experience in Japan, and some are Japanese, so you can rest assured about communication. With over 100 successful developments and 200 staff, we can guarantee high-quality and on-time delivery. Compared to domestic products, the quality is the same, the speed is faster than usual, and the cost can be reduced by about 30% - 50%.
  • 3. Who should use Offshore Development?
    • You should use Offshore Development if your business is experiencing 1 of these 4 problems:

      - When your business does not have enough development resources, and you have difficulty recruiting IT personnel.
      - When your business wants to reduce development costs but the domestic development costs are too high.
      - When your business wants to develop its business abroad and wants a technology partner to accompany it.
      - When businesses want to quickly develop products that domestic enterprises cannot meet the speed and rapid growth in size of the development team.

      The Offshore Development service at Miichisoft will help you optimize costs and personnel, consult, provide the best technology solutions, and bring satisfaction and assurance to you.
  • 4. Who is Bridge SE (BrSE)? What do they do?
    • Bridge SE (BrSE) is a human resource connecting Japanese clients and software engineers in Vietnam. They act as a bridge to bring the project to development following the requirements and wishes of the clients. In most cases, they have a Japanese level of N2 or higher. At Miichisoft, the BrSE team has up to 30% of employees who have lived and worked in Japan, we ensure that we can easily understand the wishes of our clients, and effectively manage projects with them.
  • 5. Which stage I can use Offshore Development?
    • You can use Offshore from any stage of the project.
      In the past, when talking about pure offshore, people would think of the development stage (programming／coding) onwards. However, recently, because the proficiency of Vietnamese human resources has increased quite high along with the increasing demand for the design of clients, it requires higher and more comprehensive service provision. In addition to the development team, we have built a Consulting team (including members in Vietnam and Japan) to be able to provide clients with a one-stop service (full-service) reciprocal from the consulting, and designing stages to developing, operating, and maintaining stages.
  • 6. Can I order project development as soon as the requirements are not so clear and specific?
    • Totally possible. At Miichisoft, we have a team of BAs (business analytics) and consultants who understand the business and technology well and are available to advise and work with clients to create the most detailed and complete requirements description. From there the development team can easily build and develop the project efficiently.
  • 1. Is it possible to correspond in Japanese?
    • 30% of Miichisoft’s staff have work experience in Japan, and some are Japanese, so you can rest assured when it comes to communication.In addition, our Japanese subsidiary, Miichisoft Japan, is located in Tokyo and has 20 staff members. It is also possible to come directly to the client and have a face-to-face consultation.
  • 2. How is the Japanese communication ability of Miichisoft’s employee?
    • 30% of our employees can communicate in Japanese. Miichisoft also has an office in Japan with more than 20 employees, with N1 and N2 Japanese proficiency, who are key personnel who can effectively bridge the gap between clients and the development team.
  • 3. How will we communicate in the project?
    • We will communicate crucial documents via Email and exchange other information during the project process using Miichisoft’s internal chat channel to ensure confidentiality. You can also use some common chat channels such as Slack, Chatwork, Google, etc if you want to ensure the project’s security. If you have a request about using another communication channel, we can discuss it to finalize the plan.
  • 4. Does Miichisoft use any communication languages other than Japanese?
    • In addition to Japanese, Miichisoft’s employees can use English and Vietnamese languages.
  • 5. What communication software does Miichisoft usually use?
    • Commonly used Miichisoft communication software are Gmail, and Rocket. chat, Chatwork, Google chat, Slack.
  • 6. How will we exchange documents?
    • We exchange documents through Google Drive, Microsoft Teams, or other channels required by the clients.
  • 7. If I choose Miichisoft’s Offshore service, will there be Japanese support and involvement in the project?
    • Miichisoft owns a team of Japanese consultants. Depending on the requirements of the clients, we can assign Japanese people to support the project to ensure peace of mind in terms of communication and quality.
  • 8. Will Miichisoft monitor and handle issues if there are any problems with my project?
    • In addition to the project development team that is always ready to handle problems, at Miichisoft we also have teams to support and follow including:
      1. Sales team who is always ready to listen, receive feedback, and support troubleshooting
      2. Team solutions consisting of talented engineers will always be available to support technical problems
      3. Team PMO who will always follow the situation and give timely instructions for the project
      4. Team Miichisoft Japan will always be ready to go directly to clients to handle problems.

      We have a standard of troubleshooting, ensure the fastest response time and always respond within 1 hour of receiving the report.
  • 9. Can Miichisoft send software engineers in Vietnam to work onsite in Japan?
    • Miichisoft can bring Vietnamese software engineers onsite in Japan depending on the needs of clients. In addition, depending on the team structure and the qualifications of the software engineers, Miichisoft will discuss with the clients how to bring the team structure to the onsite type, to achieve the client’s goals and maximize and optimize project development time and costs.
  • 1. What is the process of connecting and working with Miichisoft to receive our problem?
    • First, the Sales team will be the one to work directly with the clients to listen and receive the clients’ problem requests. Then, we will work with the Presale team to analyze the problem together and come up with a project to solve the clients’ problems.
      After internally agreeing on how to solve the problem, Miichisoft and the clients will have a meeting for Miichisoft to present the project to the clients.
  • 2. How does Miichisoft implement an offshore development project?
    • Offshore projects are implemented as follows: the Japanese side will work directly with clients through IT Consulting or BrSe onsite in Japan, or BrSE in Vietnam to analyze requirements and make design documents. After making the design document, it will go to the development and testing phase. At the same time, the project manager will also make a detailed schedule, analyze the project’s risks, and take countermeasures. Before starting the project, there will be a kickoff meeting to discuss how to work, information exchange channels and timelines, and periodic meetings for the two sides to coordinate smoothly.
  • 3. What project development models does Miichisoft have?
    • Miichisoft has project development models: Project Base and Labo, PoC, and operation.
      - Project Base is a project that is pre-priced at the beginning based on time, quantity, and human resources. Suitable for projects having clearly documented and developed in 6 months or less.

      - Project Labo is the work of hiring a team of personnel for a certain period of time to develop and operate a software project. The entire Labo engineer team will be managed and coordinated by the clients during the contract period. Suitable for projects where the clients need a team of engineers to accumulate know-how, develop for a long time, and direct client quality control.

      - PoC is a type of development project that tests the technicality or business model, not focusing on the high perfection of the product. It is usually applied to problems with high technical content.

      - Operation is a type of project that ensures stable operation of the project after release. It is usually applied to the next phases of Miichisoft release products.
  • 4. At which stage will Miichisoft’s QA team participate in the project?
    • The QA team joins in after the design documentation is complete to start testing and writing test documentation. The QA team also participates in testing with completed project functions to speed up the development and quality of the project.
  • 5. How does Miichisoft control the project progress and development process?
    • Miichisoft controls project progress and project development through the OpenProject tool. Schedules, progress, and tasks will be managed on it.
      There Miichisoft can observe the amount of work, the overall progress of the project, the time deviation, potential risks, and management quality assessment.
      We hold PDCA sessions every two weeks to get feedback and review the project to avoid problems. If the project has a problem, the team will quickly meet and come up with a solution to solve it immediately.
  • 6. Can Miichisoft do the UI／UX design for the project?
    • Miichisoft can take care of UI／UX design for clients’ web
  • 7. Does Miichisoft have a warranty and maintenance policy?
    • Miichisoft has a warranty and maintenance policy. For Projectbase projects, Miichisoft will offer 1-year free warranty for bugs during programming. In addition, Miichisoft also has contracts to maintain and operate the system periodically if required by clients.
  • 1. Can I receive an estimate and project demo?
    • Yes. After the process of discussing with the clients to clarify the needs and problems of the client, we will provide a quote and a proposal for each specific problem of the client. Depending on each project, Miichisoft will also prepare a demo to present to clients in Approaching sessions.
  • 2. Can I directly communicate with a sales representative in Japan?
    • Yes. Miichisoft has an office in Tokyo, Japan with more than 20 employees. When receiving the client’s problem, we can completely go to the client’s office to meet face-to-face and discuss the project.
  • 3. Can Miichisoft create project specifications?
    • Totally possible. Miichisoft owns a consulting team of Japanese people with more than 20 years of consulting experience, we can accompany clients to come up with ideas and create specifications for projects.
  • 4. Can Miichisoft develop games?
    • Miichisoft can develop mobile games using Unity.
  • 5. Can Miichisoft develop an E-commerce platform?
    • We have done many EC projects on frameworks like EC-Cube, Shopify. Therefore, customers can completely believe in the success of the project.
  • 6. Can Miichisoft develop websites?
    • Totally possible. We provide website development and construction services and have successfully developed more than 100 projects both in Vietnam and Japan with diverse languages and fields. You can refer to the web development service `a href=en+web-development`here`a`.
  • 7. Can Miichisoft develop a Business system (SaaS)?
    • Yes. Up to now, Miichisoft has been working with many SaaS customers. As a ❝Technology Companion❞ to help customers focus on their core business, Miichisoft provides LASS - Labo as a service that can flexibly adjust the team according to each stage of the product. You can refer to our LAAS service `a href=en+laas`here`a`.
  • 8. Can I place an order for design services?
    • Yes. We have a team of professional designers who can design UX／UI for projects that meet customer requirements.
  • 9. Can I place an order for small and simple development projects?
    • Miichisoft does not accept too small-scale projects. However, with the attitude of cooperation and development, Miichisoft can accept the first projects of customers as a Small Try (PoC contract form) to increase the trust between the two parties about the capacity and project operation methods.
  • 10. Can I place an order for developing mobile applications?
    • Totally possible. This is one of the strengths of Miichisoft. We have successfully developed many mobile applications in many different fields. You can refer to our services and achievements in mobile development service `a href=en+offshore-service-mobile-development`here`a`.
  • 11. Can Miichisoft develop VR applications?
    • Absolutely possible.
      Miichisoft has many years of experience in VR／AR development, especially in tourism and marketing tech. In addition, Miichisoft is collaborating with a partner specializing in AR／VR development that has worked with many famous brands such as Louis Vuitton, Habour City, and more. We can not only provide technical expertise but also bring creative and meaningful ideas, brand strategies, and storytelling to our customers’ projects.
  • 12. Can Miichisoft publish the application to the Apple Store ／ Google Play?
    • Absolutely possible. Miichisoft will support to publish the application developed by Miichisoft on Apple Store ／ CH Play for customers upon request.
  • 13. Can Miichisoft develop using existing domains／solutions?
    • After 5 years of system development, along with the development of technology and the efforts of the Solution department, Miichisoft has its own package solutions for use in customer projects. Depending on the requirements and fields, we can provide suitable domains／solutions.
  • 14. Can I place an order specifically for maintaining an existing project?
    • Currently, Miichisoft has mainly been maintaining the projects that it has developed. However, Miichisoft is also very welcome to exchange projects for maintenance with customers.
  • 15. Can Miichisoft carry out the project from ideation, research to development?
    • Certainly. At Miichisoft, we have a team of business analytics experts and consultants who understand both the business and technology aspects, as well as a team of Japanese consultants with over 20 years of experience and partners in many fields. We provide a One Stop Service, which means we can advise customers and work with them to carry out projects from ideation, design, development, operation, and maintenance.
  • 1. Does Miichisoft’s development team have extensive experience and expertise in technology?
    • Miichisoft is proud to have a high-quality workforce, with up to 70% of employees graduating from leading IT universities in Vietnam such as Bách Khoa and the National University of Hanoi. Currently, Miichisoft has over 10 employees with AWS certifications, and 50% of testers hold ISTQB certifications. Additionally, Miichisoft has successfully developed over 100 projects in various fields and new technologies. Customers can fully trust Miichisoft’s technical capabilities and development experience.
  • 2. Has Miichisoft encountered any quality assurance issues?
    • Miichisoft owns the ISO 9001 certification, which is an international standard for quality management systems since 2020, and maintains it until now. Moreover, Miichisoft also has the ISTQB Gold Partner certification, ensuring the best quality of project’s release.
  • 3. Has Miichisoft encountered any security issues in ensuring project confidentiality?
    • Miichisoft owns the ISO 27001 certification, which is an international standard that provides requirements for an Information Security Management System (ISMS) to continuously provide confidentiality, integrity, and availability of information as well as compliance with laws. Besides, all Miichisoft employees are trained, and they sign a commitment to ensure security when entering the company. Therefore, customers can be 100% confident about project security.
  • 4. On which Vietnam’s public holidays does Miichisoft not work?
    • - New Year’s Day (Gregorian calendar): 1 day (January 1st);
      - Lunar New Year: 5 days;
      - Reunification Day (April 30th in the Gregorian calendar): 1 day;
      - International Worker’s Day (May 1st in the Gregorian calendar): 1 day;
      - National Day: 2 days (September 2nd in the Gregorian calendar and one adjacent day);
      - Hung Kings Commemoration Day: 1 day (the 10th day of the third lunar month).
      During these holidays, Miichisoft Japan will not follow the official holiday schedule of the Vietnamese government. The above dates are tentative, and the official holiday schedule will be announced by Miichisoft to customers for each event.
  • 5. What is the time difference between Vietnam and Japan?
    • There is a 2-hour time difference between Vietnam’s ICT and Japan’s JST. Japan is 2 hours ahead of Vietnam.

      For example, the working hours of Miichisoft Vietnam’s headquarters are from 8:30 VNT = 10:30 JPT. However, the working hours of the Miichisoft Japan branch are 30 minutes earlier than the Miichisoft Vietnam headquarters, at 10:00 JPT.

      - Miichisoft Vietnam: 8:30 VNT - 17:30 VNT (10:30 JPT - 19:30 JPT)
      - Miichisoft Japan: 10:00 JPT - 19:00 JPT
  • 6. How much do I need to use offshore?
    • The cost of using offshore services will depend on the scale and complexity of the project. However, as a general rule, setting up a team equivalent to 10 Japanese members would require 1 member from Japan and 10 offshore members. We can save up to nearly 50% on costs this way. The larger the team scale, the higher the cost savings. You can refer to the cost comparison table below. If you need a detailed quote for your project, please contact Miichisoft immediately for consultation.

Inquiry

Let Miichisoft contribute to your technology journey
Let Miichisoft contribute to your technology journey

01

  • This is my first time using offshore development, will it work?

If you use offshore development for the first time, you will have various concerns. For example, whether the communication will be good, whether the quality and delivery date requirements will met, whether the development costs will be high, etc.

30% of Miichisoft’s staff have work experience in Japan. We also have Japanese staff, so you can feel at ease when it comes to communication. In addition, with over 100 successfully developed projects and 200 staff members, we can guarantee on-time delivery, high quality, and quick response the same as in Japan. Cost can be reduced by 30% – 50% when choosing our company’s offshore development service.

02

  • If our requirements are not clear and specific yet, can we still order a project development service right away?
  • If our requirements are not clear and specific yet, can we still order a project development service right away?

Of course, it is possible. Miichisoft has a team of BA (Business Analysis) and consultants who have a good understanding of business and technology and are ready to advise and collaborate with customers to create detailed and complete requirements descriptions. From there, development teams can build and develop your projects efficiently and easily.

SEE MORE FAQ

Inquiry

Let Miichisoft contribute to your technology journey
Let Miichisoft contribute to your technology journey

01

  • This is my first time using offshore development, will it work?

If you are using offshore development for the first time, you may have various concerns. For example, whether the communicate will be good, whether the quality and delivery date requirement will be met, whether the development costs will be high, etc. 30% of Miichisoft’s staff have work experience in Japan. We also have Japanese staff, so you can feel at ease when it comes to communication. In addition, with over 100 successfully developed projects and 200 staff members, we can guarantee on-time delivery, high quality, and quick response the same as in Japan. Regarding costs, it can be reduced by 30% – 50% when choosing our company’s offshore development service.

02

  • If our requirements are not clear and specific yet, can we still order a project development service right away?
  • If our requirements are not clear and specific yet, can we still order a project development service right away?

Of course it is possible. Miichisoft has a team of BA (Business Analysis) and consultants who have a good understanding of business and technology and are ready to advise and collaborate with customers to create detailed and complete requirements descriptions. From there, development teams can build and develop yout projects efficiently and easily.

SEE MORE FAQ